Design FAQs

Project Questions

How do I get a quote from you? ∨

You can contact me anytime directly at: stephanie@designbystephaniej.com or get in touch via my contact form here. I look forward to discussing your project!

How soon can my project be completed? ∨

Every project is different, and I’m more than happy to discuss your specific requirements and take into consideration your timescale. Typically, full web design projects can take 6-12 weeks. Get in touch, and we can start the process!

How is payment made for a project? ∨

50% retainer payments are required to join my project queue, when you have decided to go ahead. After the build, and just before launching your new site, I’ll invoice you again for the 50% completion fee. Payments are to be made via Paypal (we can discuss other options if required.)

What happens at the end of a project? Are you available to help? ∨

Many of my clients are professional bloggers and thanks to WordPress’ user-friendly interface, they’re all set and ready to go at the end of the project. For any custom posts or functions, I provide detailed instructions on how to update certain sections, so you won’t feel lost! If you do get lost, I’m only an email away!

For my clients who don’t have the time to keep their site up-to-date, I do offer monthly maintenance packages – get in touch to learn more.

Design Questions

How does the design process work? ∨

First, get in touch with a brief description of your needs and ideas. From there, I’ll invite you to fill out my design questionnaire, which will help me get a clearer idea of your vision, and I can provide you with a bespoke quote. Once the quote’s been agreed, and the retainer payment’s been made, then the fun can begin!

I’ll start drafting ideas and send them over ASAP. We’ll discuss my thoughts, and work on revising and honing the design so it’s perfect! Then I jump into the build (if you have a current website, I can build the site first on my server, so you won’t lose any visitors with a ‘Coming Soon’ page!) – further minor tweaks can be made at this stage, when you can see the site live. Then we’re ready to launch your new and exciting site to the world!

How will you build my website? ∨

I build on the WordPress platform – this gives you a user-friendly “back-end” to change photos, write blog posts – whatever you need. I often say to clients – if you can use Microsoft Word, then you can use WordPress! There’s also 1000s of plugins I can utilise and customise, so pretty much anything you imagine can be built!

What about business card/promotional materials design? ∨

Anything like this can be included in the project scope – just let me know when you fill out the questionnaire, and I will factor this into the quote.

I have a question that isn't answered here? ∨

No problem at all – just get in touch and I’ll be happy to help!